Wednesday, November 17, 2010

A beginners guide to ISP inbox delivery

We have reviewed black list, I wanted to spend some time looking at where the rubber the road becomes mail delivery: the Inbox of the ISP. Let us be very clear about this for targeted campaigns for consumers, there are 4 major ISPs that the majority of consumers manage mailboxes. • MSN/Hotmail Yahoo Mail • AIM Mail • Gmail what this means? In principle, unless each of these mail platforms relay your message to the primary folder, is your email campaign is far from being optimized. What causes mail to be delivered to a bulk/spam folder? All these ISPs can report spam their users with a "report spam" button.


The Internet service provider (ISP) used this feedback to create a profile for your email. If users report spam your email as you will encounter problems. What can I do to make sure that I make no ISP spam complaints? AOL recommends to keep spam complaints under the 1-3% of the traffic, depending on volume. This figure is unique for AOL users database; It's too generous when applied as a general standard. Is at or below the range of a complaint by 6000 to 8000 messages, or 0.013 percent.


Minimizing complaints minimize complaints always starts with the practices that are used to collect email addresses. It should be clear now unsolicited email only gets you in trouble. Mailing lists with the lowest rates of the complaint are confirmed opt-in or well managed one opt-in.


If you a strong permission-based list but still find incoming complaints are higher than the optimal or rise, consider the following:


• make your subject lines. Mail systems with spam complaint buttons offer the level of the Inbox. A recipient must only scan subject lines and decide which messages do not need to remove immediately. A subject line such as "exciting offers for you, Bob!" will surely be flagged as spam.


• Consider using the name of your company or newsletter in square brackets at the beginning of your subject lines.


• Consider in addition to the instructions at the top of your email, including unsubscribe to the footer. Some users use of the "report spam" button as unsubscribe method and a whole post to find that link will not go through.  Instructions for users to whitelist your domain record. This prevents a user-based filter confuse your message for spam and diverting to the spam folder or where "[SPAM]" on the subject of the message.


• Offer a preferred update page. Disclose how your organization from a subscriber e-mail addresses, will use it and how often. Allow subscribers to select preferences on the form opt-in email, or linking to a preference or profile update page.


 • Avoid spammy looking content. Try not to be too flashy, bold fonts; use large, red letters and the like. Avoid images with bad compression quality. A clean and readable design is not as likely to be confused with spam.


• Do not have email. If recipients expects to receive a few informational e-mail messages each month of your business, not suddenly start sending two or three each week.


• No unexpected e-mail. If your chosen subscribers "Trends & Tips" newsletter, send them your hard-sell e-commerce messages unless they are clearly invited them.


• Opt-in information. If possible, add it to your e-admin area information, such as the subscriber e-mail address, date of opt-in, and how they potentially subscribed (product registration, white paper download form, sweepstakes entry, etc.). With a lot of subscribers daily dozens of commercial e-mail messages received, it's easy to forget to sign up for your newsletter--and then to a complaint.


What can I do to test my ISP deliverability? We recommend you use a service like EmailReach. Their process is free and we'll let you know where you are located in about 5 minutes. http://www.emailreach.com/default.aspx After these guidelines should help you to prevent bulk foldered by major ISPs.

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